Terms and Conditions

Welcome to NicStickShop.com. If you visit or store on NicStickShop.com, you agree to accept these policies and conditions, and those described in the NicStickShop.com Legal Notice. Please read them carefully. In addition, when you use NicStickShop.com, you are subject to our guidelines and conditions.
Please Note: ALL SALES ARE FINAL - No Refunds.

What if I purchase a NicStick product from a store and it doesn’t work, can I get an exchange?
Yes, if you have proof of purchase and your NicStick product was purchased from an authorized NicStick Reseller or from NicStick’s online store, if your product meets the following requirements then you are entitled to a request a replacement

  • Unit is defective
  • Unit has not been tampered with in anyway
  • No competitive cartridges or eliquids were used with your NicStick product
  • You have receipt (or proof of purchase)
  • Unit must be an authentic NicStick product

NicStick Product Warranties are as follows:

  • NicStick EnVogue and EnVogue XL disposables – no warranty
  • NicStick Starter Kit Single – 30 days
  • NicStick Starter Kit DUO- 30 days
  • NicStick Tank Singles and DUO- 1 year
  • NicStick eGo-Tank – 1 year
  • NicStick 510 Elite – 1 year
  • NicStick 302 Ultra – 1 year

NicStickShop is committed to respecting the privacy rights of our customers and all visitors to our web site. We take this matter very seriously, and have instituted many policies and procedures to insure that none of your privacy rights as stated herein are ever violated. The following outlines NicStickShop.com's privacy policy and details the measures we have taken to safeguard and protect your privacy, while providing you with a unique and rewarding online shopping experience.

What if I communicate with NicStickShop electronically?
When you send an email to NicStickShop or visit the web site, you are communicating with us electronically. When you send an email to NicStickShop.com you consent to receive communications from us electronically in response. Please note that this does not constitute opting in to our email or direct mail lists. NicStickShop may communicate with you by email, by updating or posting notices on the web site. You agree that all agreements, notices, disclosure and other communications that NicStickShop provides to you electronically satisfy any legal requirement that such communication be in writing. All communications with Zabotta, Inc (NicStickShop) become the property of Zabotta, Inc.

What information does NicStickShop.com collect?
In order to serve you better, NicStickShop.com collects and stores your personal information when you: (i) create an account (ii) sign up to be notified of special deals like discounts and exclusive offers; or (iii) enter a contest or promotion on our site. An account is created when you do one of following things: make a purchase on NicStickShop.com, register for an account on NicStickShop.com, or enter certain NicStickShop.com sweepstakes. When creating an account, we ask you for your first and last name, your e-mail address, a password, and perhaps some other similar information. If you are making a purchase, we will additionally ask you for your billing address, shipping address, and credit card information.

Our system also may gather information about the areas you visit on our site as well as the IP address you use to connect to our site. We may use this data internally only for 2 reasons: 1) to personalize your experience on NicStickShop.com and the marketing materials you receive from NicStickShop.com or its partners and 2) to prevent fraud on your account. We would not share any of this data on an individual basis (we may share it in an aggregate form without personal identifiers) with any outside company other than perhaps consultants or service providers of Zabotta, Inc (NicStickShop.com) who were assisting Zabotta, Inc (NicStickShop.com) in serving you better. We do not keep track of where you go on the World Wide Web.

What does Zabotta, Inc (NicStickShop.com) do with this personal information?
Your information is used to process your orders and personalize your shopping experience on NicStickShop.com , for internal purposes and to comply with any legal requirements NicStickShop.com does not store your personal information on our servers. Data security is important to NicStickShop.com and we have industry-leading technology in place to ensure any personal information you voluntarily submit is safe including secure sockets layer (SSL) technology to protect the storage and transfer of your personal information. Visitor information is stored in secured databases and is protected from unauthorized access.

At NicStickShop.com, we also review what kinds of products appeal most to our customers as a group. This statistical information helps us improve our offering in the same way that other companies change their catalog based on what sells best. We may also use information about the kinds of products you buy from NicStickShop.com to make other marketing offers to you. Of course, you always have the option to opt-out from receiving such offers.

My NicStickShop Account
If you use this Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. NicStickShop.com only sells to smoking adults of legal smoking age, who own and can purchase with a credit card. If you are under the legal smoking age, NicStickShop.com and its affiliates will refuse service, terminate all of your accounts, remove or edit content, or cancel orders immediately.

NicStickShop.com products are intended for use by adult smokers and not intended for pregnant women or those who are sensitive to nicotine. Nicotine is highly addictive and may be dangerous to your health. NicStickShop products are not intended as a smoking cessation device.

How does (NicStickShop.com) use my e-mail address?
Your e-mail address is used to create and identify your account on NicStickShop.com. Your e-mail address is also used by NicStickShop.com to correspond with you about any orders that you may place or to notify you with the results of any contests you may have entered. We may also use your e-mail address to notify you about important functionality changes to the Web site, new NicStickShop.com products and special offers and promotions we think you'll find valuable. If you would rather not receive this information, or would like to opt-out of receiving e-mail of this kind, simply click on the "Unsubscribe" link that appears at the bottom of any email and follow the simple instructions to have your email address removed from the list of customers who receive notices of new functionality, services, special offers and promotions.

Does NicStickShop.com use "cookies"?
A cookie is a small piece of information sent by a web site that is saved on your hard disk by your computer's browser. The cookie holds information a site may need to personalize your experience and to gather web site statistical data, such as which pages are visited, the internet provider's domain name and country that our visitors come and the addresses of the sites visited immediately before coming to and immediately after leaving NicStickShop.com. However, none of this information is associated with you as an individual. It is measured anonymously and only in the aggregate. The information in the cookies lets us trace your "click stream" activity (i.e., the paths taken by visitors to our site as they move from page to page). Cookies do not capture your individual email address or any private information about you.

Zabotta, Inc (NicStickShop.com) may use third-party advertising companies to serve ads on our web site as well as third party companies to provide tracking and analysis of information and data collected from visitors to our web site. These companies may employ cookies and action tags (also known as single pixel gifs or web beacons) to measure advertising effectiveness. Any information that these third parties collect via cookies and action tags is completely anonymous and Zabotta, Inc (NicStickShop.com) reserves the right to provide that information and data to these third parties.

Refer A Friend Program Terms
Referral credit for each new friend can be redeemed ONE time. Customers may not redeeem multiple orders from one referred friend.

Your consent
You acknowledge that this privacy policy is part of the terms of service and you agree that using this site signifies your assent to Zabotta, Inc (NicStickShop.com)'s privacy policy. Zabotta, Inc (NicStickShop.com) reserves the right to change the terms of service, including this privacy policy, at any time, without advanced notice. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

If you have any questions please contact info@NicStickShop.com . You can also call us at 1-866-506-2377 during business hours between 9.00AM and 6.00PM EST.